Friday, May 27, 2011

A Victory, but still not enough...

Today I placed an order at a fast-food outlet, and when after 25 minutes the order hadn't been filled, investigated and found my tray being given to someone else. I protested, and was rudely told to wait. "I've been waiting 25 minutes", I said, "and you give my tray to someone who just came."

Had he apologised, I would have dropped it, but with a smirk, he told me I would just have to wait. I just lost it, and created a scene. Ultimately, I got a full refund and a complimentary meal, but the victory wasn't one I savoured.
_____
drabble is a story told in exactly 100 words.

9 comments:

Jan Morrison said...

Good grief. this kaizen method I've been studying says that almost every problem in the workplace could be solved if folks would just apologize for mistakes. makes you wonder.

Alex J. Cavanaugh said...

Don't you hate it when a situation forces you to get tough? All he had to do was apologize. And so much for 'fast food!'

Margot Kinberg said...

Natasha - I'm so sorry that happened to you. It would have been so much easier for everyone, and less embarrassing, too, if he'd just apologised and gotten you your food which, as a professional, he should have done anyway. What a shame that you had to create a scene. But although I know you're not proud (and I wouldn't be, either), I am also glad you stuck up for yourself and didn't allow yourself to be shoved aside.

Laura M. Campbell said...

I'm completely over mean-spirited people. They do nothing but bring people down, and bring out the anger in normally peaceful people. Boo!

Debra She Who Seeks said...

I would have made a scene too. A big stinky scene.

Chuck said...

Every once and a while you HAVE to take the bull by the horns and stand up. Bravo.

slommler said...

So sorry you had to go through that!! I hate making a fuss too! But sometimes you have no choice but to assert your rights in a situation. So I join Chuck and say "Bravo" as well
Hugs
SueAnn

dipali said...

How very annoying:(

Jemi Fraser said...

Yikes! That is NOT fast food! I hate making a scene too, but that might push me over the edge too!

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